Privacy Policy

Introduction
This Privacy Policy explains how we collect, use, and share your information when you use our services, your rights regarding your data, and how legal protections apply to you. We aim for transparency and clarity in our data practices to ensure your confidence in how we handle your information.

By using our services, you consent to the collection and use of your data as described in this policy.

Interpretations and Definitions

• Account: A unique identifier created for you to access specific features of our services.
• Company: Refers to Pulse Digital, also identified as “we,” “us,” or “our” in this policy.
• Cookies: Small files placed on your device to store details like browsing history. They may be used for essential site functionality, analytics, or performance tracking.
• Data Controller: Pulse Digital, responsible for determining the purpose and means of processing personal data.
• Personal Data: Any information that can identify you, such as your name, email, or device identifiers.
• Service Providers: Third-party entities that process data on behalf of Pulse Digital to support our services, such as analytics and marketing platforms.
• You: The user accessing our services, whether as an individual or on behalf of a legal entity.

Collection and Use of Your Personal Data
We collect data to improve our services, including:

• Personal Data: Such as your email, name, and phone number, to identify or contact you.
• Usage Data: Automatically collected, including IP addresses, browser types, page interactions, and time spent on pages. This helps us understand service usage and optimize performance.
• Device Data: Information about the device you use, such as model, unique ID, and browser type, to ensure compatibility and enhance user experience.

Email Marketing
We may use your Personal Data to send you newsletters, promotional materials, and other information that may interest you. You can opt out of these communications by following the unsubscribe instructions provided in each email or contacting us directly.

Analytics
We use third-party analytics services like Google Analytics to understand how our services are used. Google Analytics may collect data such as your IP address, user behavior, and interactions with our website. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-On.

For more information on Google’s privacy practices, please visit the Google Privacy & Terms page.

Third-Party Email Marketing Service Providers
We may use services like Mailchimp for managing and sending our email campaigns. These providers may collect data such as email addresses and engagement metrics. For more details on their privacy practices, please refer to Mailchimp’s Privacy Policy.

Tracking Technologies and Cookies
We use cookies and similar tools like web beacons and tags to monitor activity and improve services:

• Essential Cookies: Needed for service functionality and security.
• Preference Cookies: Remember user settings, such as login details.
• Analytics Cookies: Help track user interactions to enhance service offerings.
  You can manage cookies through your browser settings, although disabling them may limit some functionality.

Use of Your Personal Data
Your data helps us:

• Provide, maintain, and improve our services.
• Manage your account and deliver personalized content.
• Contact you with updates, promotional offers, or service-related information (you can opt out at any time).
• Ensure data security during business changes like mergers or acquisitions.

Data Transfers
Your data may be processed at our operational offices in the UAE or other locations where service providers are based, ensuring that appropriate measures are in place to protect your data during any transfers.

Your Rights
You have the right to:

• Access: Request a copy of the data we hold about you.
• Rectify: Update any inaccurate personal information.
• Erase: Request deletion of your data when no longer necessary.
• Object: Decline specific data processing activities.
• Withdraw Consent: You may withdraw your consent to data collection, but this may limit access to certain services.

Data Security
We implement appropriate measures, including encryption and secure storage, to protect your data. However, no method of online transmission is entirely secure, and we encourage users to report any data security concerns promptly.

Retention of Your Data
Personal data is retained only as long as needed for the purposes outlined or as required by law. Usage data is kept for shorter periods, except when used to enhance security or service functionality.

Disclosure of Data
We may share your data in the following situations:

• With Service Providers: For service improvement and analytics.
• During Business Transfers: If Pulse Digital undergoes a merger or sale, your data may be part of the transferred assets.
• With Your Consent: For purposes outside this policy, we will seek explicit consent.

Links to Other Websites
Our services may contain links to other websites that are not operated by us. We recommend reviewing the privacy policy of any third-party site you visit. We do not assume responsibility for the privacy practices of external websites.

Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect data from individuals under 13. If we become aware that such data has been collected without parental consent, we will delete it.

Changes to This Policy
We may update this policy to reflect changes in our practices or legal requirements. We will notify you of significant changes and encourage you to review the policy regularly.

For more details or to exercise your rights, contact us at [email protected]